Incidents and maintenance reported on status page for pensopay A/S https://status.pensopay.com/ https://d1lppblt9t2x15.cloudfront.net/logos/7b6bcb7d60ec631b7bf4ddfcb673b0ae.png https://status.pensopay.com/ en https://status.pensopay.com/incident/1073646 Fri, 25 Sep 2026 07:45:00 -0000 https://status.pensopay.com/incident/1073646#2d93fd43cee0771aa67ffb9bcdf0f644e2ffb2b84b57a6dc139de5a9ec93106a Incident Payments are now being processed correctly. https://status.pensopay.com/incident/1073646 Fri, 25 Sep 2026 07:07:00 -0000 https://status.pensopay.com/incident/1073646#0fb8f772f72a684b982c2790c9407042ace76517759751a8c78183a1429965d4 Incident Klarna is currently experiencing elevated errors. We will follow their updated and keep you informed. This update will only affect Klarna via Stripe Connect. https://status.pensopay.com/incident/965840 Thu, 16 Jul 2026 09:16:00 -0000 https://status.pensopay.com/incident/965840#7336670c81dd7f0b55b840ea753f1731534a498ec410e85c5f57c85a6756ffff Incident The connection is now restored, and orders that were pending before, are now being sent to the gateway and the store with correct status. Please mind, that some customers might have placed duplicate orders. https://status.pensopay.com/incident/965840 Thu, 16 Jul 2026 08:51:00 -0000 https://status.pensopay.com/incident/965840#b1eff53e73fbef1b8442983364556006fabbd69322912ba356622e542284ebbc Incident We are experiencing some issues with payments via Stripe Connect. Payments are being authorized, but remain pending in the gateway. We are investigating. This issue is isolated to some payment methods via Stripe Connect. https://status.pensopay.com/incident/964590 Wed, 15 Jul 2026 09:07:00 -0000 https://status.pensopay.com/incident/964590#7f127d7bb74cd1914d107965f32c7f41557bcd27200b12d1daeefbee1f718c31 Incident We are seeing MasterCard transactions are now being approved with 3d-secure. MasterCard still has not confirmed a fix, but we are seeing an improvement in succesful authorizations. https://status.pensopay.com/incident/964590 Wed, 15 Jul 2026 08:14:00 -0000 https://status.pensopay.com/incident/964590#7c1bef008328427735a0d383f52c747f205c5ac1dd4e4dc5d4b486a7fa4a44d7 Incident Mastercard has confirmed a network-side incident affecting authentications. Their teams are actively investigating and will provide an update as soon as possible. Visa authentications remain unaffected. We will update this page as we hear more. Mobilepay payments are unaffected regardless of card scheme. https://status.pensopay.com/incident/901521 Thu, 21 May 2026 13:13:00 -0000 https://status.pensopay.com/incident/901521#78219e6d0677a17ccad89653a13767ea303dbc8208f64f2b78420b2ad52e675c Incident We are seeing that transactions through Nets’ platform are starting to be successful again, but we will continue monitoring the situation closely. Please note that all failed capture and refund attempts must be retried manually. https://status.pensopay.com/incident/901521 Thu, 21 May 2026 11:52:00 -0000 https://status.pensopay.com/incident/901521#6b067a8853678837c38991d386a78f5a43cdd9185c4afe3103d7beb080e545bd Incident We are still awaiting further updates from Nets regarding the ongoing issues. A new update will be provided as soon as more information becomes available. https://status.pensopay.com/incident/901521 Thu, 21 May 2026 08:03:00 -0000 https://status.pensopay.com/incident/901521#b55a3224e426f0ef6ed87c1c618f16c3bd55082c792286355847d52921b48d51 Incident Payments via Nets acquirer are currently experiencing issues due to instability on Nets’ authorization platform. We are currently awaiting further updates from Nets. This affects acquirer Nets, NetsTeller, Bambora, Swedbank and Elavon. As a temporary workaround, these can be disabled temporarily on your pensopay portal. https://status.pensopay.com/incident/864242 Fri, 03 Apr 2026 16:35:00 -0000 https://status.pensopay.com/incident/864242#51d120bc4ececbf2186c44eab5fcb5332962906278c71edf908c65e08c2aea9a Incident We have identified issues with Stripe Connect callback from around 00.30 last night. The issue is resolved, and we have made sure that callback have been processed. However this may have caused customers to make multiple orders. Make sure to check when you handle orders from between 00.30 - 18.30 today. Payments in the affected time frame has been processed properly. https://status.pensopay.com/incident/861458 Tue, 31 Mar 2026 12:07:00 -0000 https://status.pensopay.com/incident/861458#9de1c9f5462aa24358016bd4969651b22f41f505476bbcf33e12e4998a2e98b8 Incident MitID reports the issue has been fixed. https://status.pensopay.com/incident/861458 Tue, 31 Mar 2026 08:43:00 -0000 https://status.pensopay.com/incident/861458#69c889018eeac541e98969232f2e2d199cbf820a2c963f769096fe3a7fec7935 Incident MitID is currently experiencing technical issues affecting approvals. The issue is being handled by MitID, and we are monitoring the situation closely.