Incidents | pensopay A/S Incidents reported on status page for pensopay A/S https://status.pensopay.com/ https://d1lppblt9t2x15.cloudfront.net/logos/7b6bcb7d60ec631b7bf4ddfcb673b0ae.png Incidents | pensopay A/S https://status.pensopay.com/ en Connection issue to Nets platform. https://status.pensopay.com/incident/901521 Thu, 21 May 2026 13:13:00 -0000 https://status.pensopay.com/incident/901521#78219e6d0677a17ccad89653a13767ea303dbc8208f64f2b78420b2ad52e675c We are seeing that transactions through Nets’ platform are starting to be successful again, but we will continue monitoring the situation closely. Please note that all failed capture and refund attempts must be retried manually. Connection issue to Nets platform. https://status.pensopay.com/incident/901521 Thu, 21 May 2026 11:52:00 -0000 https://status.pensopay.com/incident/901521#6b067a8853678837c38991d386a78f5a43cdd9185c4afe3103d7beb080e545bd We are still awaiting further updates from Nets regarding the ongoing issues. A new update will be provided as soon as more information becomes available. Connection issue to Nets platform. https://status.pensopay.com/incident/901521 Thu, 21 May 2026 08:03:00 -0000 https://status.pensopay.com/incident/901521#b55a3224e426f0ef6ed87c1c618f16c3bd55082c792286355847d52921b48d51 Payments via Nets acquirer are currently experiencing issues due to instability on Nets’ authorization platform. We are currently awaiting further updates from Nets. This affects acquirer Nets, NetsTeller, Bambora, Swedbank and Elavon. As a temporary workaround, these can be disabled temporarily on your pensopay portal. Third party connection issues https://status.pensopay.com/incident/864242 Fri, 03 Apr 2026 16:35:00 -0000 https://status.pensopay.com/incident/864242#51d120bc4ececbf2186c44eab5fcb5332962906278c71edf908c65e08c2aea9a We have identified issues with Stripe Connect callback from around 00.30 last night. The issue is resolved, and we have made sure that callback have been processed. However this may have caused customers to make multiple orders. Make sure to check when you handle orders from between 00.30 - 18.30 today. Payments in the affected time frame has been processed properly. MitID Unavailable https://status.pensopay.com/incident/861458 Tue, 31 Mar 2026 12:07:00 -0000 https://status.pensopay.com/incident/861458#9de1c9f5462aa24358016bd4969651b22f41f505476bbcf33e12e4998a2e98b8 MitID reports the issue has been fixed. MitID Unavailable https://status.pensopay.com/incident/861458 Tue, 31 Mar 2026 08:43:00 -0000 https://status.pensopay.com/incident/861458#69c889018eeac541e98969232f2e2d199cbf820a2c963f769096fe3a7fec7935 MitID is currently experiencing technical issues affecting approvals. The issue is being handled by MitID, and we are monitoring the situation closely.