All systems are operational

Stickied Incidents

25th November 2022

Callback status

Alle callbacks kører igen og har gjort det siden kl. 20.40. Alle betalinger har fint fået igennem hele tiden.

Alle ordre skulle gerne være leveret til shoppen nu.

Past Incidents

1st December 2022

No incidents reported

30th November 2022

No incidents reported

29th November 2022

No incidents reported

28th November 2022

No incidents reported

27th November 2022

No incidents reported

26th November 2022

No incidents reported

25th November 2022

Callback status

Alle callbacks kører igen og har gjort det siden kl. 20.40. Alle betalinger har fint fået igennem hele tiden.

Alle ordre skulle gerne være leveret til shoppen nu.

Identified November 25, 2022 at 8:05 PM Callbacks are delayed

We are currently not seeing any rejected transactions, but if your shopsystem is dependent on the callback, it might cause a delay before the payment is visible in your shopsystem.

  • Callbacks are again getting delivered.

    We continue to monitor the situation

  • Callbacks are being delivered and we are monitoring the situation.

  • Forsinkede callbacks

    Vi oplever i øjeblikket forsinkelse på callbacks fra en underleverandør.

    Nogle kan være ramte af flere transaktioner (på forskellige ordrenumre) fordi kunderne har lagt flere ordre.

    Betalingerne kører stadig igennem, men da vi er afhængige af callbacks vil der være forsinkelse før de dukker op i jeres shopsystem.

    24th November 2022

    Elavated error rates

    We are experiencing elevated error rates. An investigation has been launched. Please stay tuned for updates.

  • We have not seen any elevated error rate since 19.05 CET.

  • Error rate is low again, and transactions are getting processed.

    We continue to monitor.